You have various rights with regards to the personal information we hold
about you – these are set out in more detail below. If you wish to
exercise any of these rights or make a complaint, you can do so by
contacting us by email:
Access to your personal information: You have the right to request
access to a copy of the personal information that we hold about you,
along with information on what personal information we use, why we use
it, who we share it with, how long we keep it for and whether it has
been used for any automated decision making. You can make a request
for access free of charge. Please make all requests for access in
writing, and provide us with evidence of your identity.
Right to object: You can object to our processing of your personal
information where we are relying on a legitimate interest (or those of
a third party) and there is something about your particular situation
which makes you want to object to processing on this ground. Please
contact us as noted above, providing details of your objection.
Consent: If you have given us your consent to use personal
information, you can withdraw your consent at any time.
Rectification: You can ask us to change or complete any inaccurate or
incomplete personal information held about you.
Erasure: You can ask us to delete your personal information where it
is no longer necessary for us to use it, you have withdrawn consent,
or where we have no lawful basis for keeping it.
Portability: You can ask us to provide you or a third party with some
of the personal information that we hold about you in a structured,
commonly used, electronic form, so it can be easily transferred.
Restriction: You can ask us to restrict the personal information we
use about you where you have asked for it to be erased or where you
have objected to our use of it.
No automated-decision making: Automated decision-making takes place
when an electronic system uses personal information to make a decision
without human intervention. You have the right not to be subject to
automated decisions that will create legal effects or have a similar
significant impact on you, unless you have given us your consent, it
is necessary for a contract between you and us or is otherwise
permitted by law. You also have certain rights to challenge decisions
made about you. We do not currently carry out any automated
Please note, some of these rights only apply in certain circumstances
and we may not be able to fulfil every request.